Shipping policy
At Ivora Lights, thoughtful design does not stop at our products. From the moment you place an order, we focus on making delivery feel just as smooth and considered as the pieces you choose for your home. Our shipping process is clear, dependable, and designed to keep things simple from start to finish.
We currently ship exclusively within the United States. All delivery costs within the United States are covered by us, so the price you see at checkout is the price you pay. Every order is carefully prepared and packed before it leaves our studio.
Order Processing
- Orders are processed within 1–2 business days
- Orders are prepared Monday through Saturday
- Daily cut-off time is 2:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)
Orders placed after the cut-off time will be processed on the next business day.
Delivery Timeframes
- Standard delivery typically takes 3–7 business days after dispatch
- Total delivery time is usually 4–9 business days from order placement
These timeframes apply to all deliveries within the United States and remain consistent across our store.
Shipping Confirmation and Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details. This allows you to follow your delivery and know exactly when to expect it.
While we always work toward timely delivery, occasional delays may occur due to high demand, weather conditions, or logistical challenges. If this happens, we will keep you informed with clear updates.
Delivery Area
At this time, Ivora Lights ships only to addresses within the United States. We are unable to deliver internationally.
Need Help With Your Order
If you have any questions about shipping, delivery timing, or your order status, our team is always happy to assist. You can reach us anytime at info@ivoralights.com. We are here to make sure your experience with Ivora Lights feels easy, reassuring, and enjoyable from checkout to delivery