Payment Policy
At Ivora Lights, we work hard to keep checkout simple, dependable, and stress free. Our payment process is designed to feel smooth from start to finish, so you can complete your order with confidence and enjoy selecting lighting that suits your space.
We accept a range of well known and trusted payment options, including:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- PayPal
- Discover
- Venmo
All payments are processed in GBP, and the full order total is charged at the moment your purchase is placed. In some cases, your bank or payment provider may apply a short pre-authorization before confirming the final charge. This is a standard step and usually clears automatically.
Keeping your payment details secure is extremely important to us. Every transaction is protected using SSL encryption, and we only work with established payment providers. Your card or payment information is never stored on our servers and is handled securely between you and your bank.
If you experience any issues while checking out, we recommend confirming that your payment details are entered correctly and match your bank records. If you still need help, please contact us at info@ivoralights.com and our support team will be happy to assist.
To help protect all customers, we may monitor orders for unusual activity. If anything requires verification, we may reach out to confirm details before your order is shipped.
With Ivora Lights, you can shop with confidence knowing your payment is handled safely, securely, and with care from the first step to the final confirmation.